BEGIN:VCALENDAR
VERSION:2.0
METHOD:PUBLISH
CALSCALE:GREGORIAN
PRODID:-//WordPress - MECv6.5.3//EN
X-ORIGINAL-URL:https://www.gbullaro.com/
X-WR-CALNAME:Greg's News
X-WR-CALDESC:WNY Veterinary News
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-PUBLISHED-TTL:PT1H
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VEVENT
CLASS:PUBLIC
DTSTART;TZID=America/New_York:20210421T120000
DTEND;TZID=America/New_York:20210421T123000
DTSTAMP:20210408T181200
UID:MEC-596dedf4498e258e4bdc9fd70df9a859@gbullaro.com
CREATED:20210408
LAST-MODIFIED:20210408
PRIORITY:5
TRANSP:OPAQUE
SUMMARY:Vet2Pet – 5 Steps to improve CSR Efficiency
DESCRIPTION:\n\n\n\nFree, RACE-approved 30-minute webinar*\nPresented by:\n\n\n\n \nStacee Santi, DVM\nVet2Pet Founder and CEO\n\n \nKaryn Ekola, CVPM\nVet2Pet Director of Product\n\n\n\nIt’s no secret that manning the front desk is one of the most difficult jobs in veterinary medicine. Rather than hiding in the back and letting your CSRs handle all the tough tasks, make their job easier and more satisfying. In this webinar, you’ll learn how to support your CSRs by:\n\nAdding in a virtual care coordinator\nDiverting phone call traffic away from the front desk\nLeveraging dopamine boosts when collecting payment\nIncorporating curbside arrival processes that work\nImplementing tea breaks\n\nAfter such a challenging year of managing COVID-crazed clients, your front-desk team needs you to watch this webinar!\n\n\n\n
URL:https://www.gbullaro.com/events/vet2pet-5-steps-to-improve-csr-efficiency
ATTACH;FMTTYPE=image/png:https://www.gbullaro.com/wp-content/uploads/2020/12/Screen-Shot-2020-12-07-at-2.16.32-PM.png
END:VEVENT
END:VCALENDAR