Vet2Pet – 5 Steps to improve CSR Efficiency

Free, RACE-approved 30-minute webinar*

Presented by:
 

Stacee Santi, DVM
Vet2Pet Founder and CEO

 

Karyn Ekola, CVPM
Vet2Pet Director of Product
It’s no secret that manning the front desk is one of the most difficult jobs in veterinary medicine. Rather than hiding in the back and letting your CSRs handle all the tough tasks, make their job easier and more satisfying. In this webinar, you’ll learn how to support your CSRs by:

  • Adding in a virtual care coordinator
  • Diverting phone call traffic away from the front desk
  • Leveraging dopamine boosts when collecting payment
  • Incorporating curbside arrival processes that work
  • Implementing tea breaks

After such a challenging year of managing COVID-crazed clients, your front-desk team needs you to watch this webinar!

The event is finished.

Date

Apr 21 2021
Expired!

Time

12:00 pm - 12:30 pm

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